University IT is currently transitioning the ordering process for University IT Services from OrderIT to IT Services & Support portal. Stay up to date on Where to Order Services. To learn how this will impact authority, visit How to Request Authority.
University IT Services Ordering & Billing
UIT manages the University’s central information technology and telecommunications infrastructure and provides hundreds of services and applications for use in academic and business activities.
Ordering
Services can be requested through OrderIT, ServiceNow or by submitting a ticket. A valid SUNet ID and billing account is needed to order services.
Billing
Many services are provided free-of-charge while some are billed monthly or annually to the department's billing account. For students, charges are applied to the University Bill.
- How to Run Service Billing Reports Using BI
- How to View Billing Details Using UIT Billing Dashboard
- How to Locate Services by Billing Account
- How to Update a Billing Account
- How to Clear Billable Charges from a Default Clearing Account
- Service Rates
- Service Identifier Labels for Billing
- Funding Transition for Converged Communications
Vendors & Residents
Vendors and Residents are invoiced for UIT services through our CASHNet payment system.
CASHNet KB Articles:
Support & More
Call the Service Desk at 5-HELP (4357) or submit a Help request for assistance.
